Shipping & Returns
PLEASE INSPECT YOUR MERCHANDISE UPON ARRIVAL!
ALL JEWELRY and SALE items are FINAL sale. NO return or store credit or exchange. Regular priced merchandise is exchange or store credit ONLY within 10 days of purchase with receipt. We do NOT give cash refunds.
Items must be unworn, unwashed and all original tags must be attached.
If you receive a damaged item: You will need to email us within 3 days from the date you receive your item(s). Please send a email and picture of the damage item to firstname.lastname@example.org WE WILL NOT accept any damaged claims after 3 days from the date you receive it. We do not guarantee jewelry, items shrinking, etc. no exceptions will be made. Damaged items will need to be returned within the 10 day period or they will be rejected once they are received.
You will need to return at your own expense. The merchandise MUST be returned within the 10 day policy. We will not issue an store credit after the specified time--Do not attempt to return the items after the specified time or you will be responsible for the cost to ship it back to you. We highly recommend you use delivery confirmation when sending back your order.
SHIP BACK ADDRESS:
We strive to offer quick shipping! Most orders are shipped out in 1 to 3 business days. We only ship mail through the United States Post Office. Once shipped, you will receive tracking info and should arrive within 3 to 5 business days. Occasionally with large orders, shipping may be slightly delayed. Please feel free to contact us with any further shipping questions.
**$5 FLAT RATE Shipping for orders under $50
**Free Shipping on US orders over $50 (Subtotal amount ~ before shipping, taxes, and after applied discounts)
LOCAL PICK UP
This option means you will be picking up your order at the store. You will be notified when your order is ready for pick up by email.
Monday - CLOSED
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 6pm